Returns & Exchanges

At AHLEM, we are committed to ensuring you are completely satisfied with your purchase. We offer a 14-day return window for all unworn, pristine items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely pack your eyewear in its original leather case and box, ensuring all protective films and cleaning cloths are included.

• 3.
  Ship with Care

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our artisans inspect the returned items for quality assurance, your refund will be processed to your original payment method within 5-7 business days.